Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at Quantum Secure are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our Website. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us.
Personal Information We Gather from You
You may explicitly and intentionally provide us with and consent to our collection of certain personal information by signing up to receive product information, demos, guides or seminars listed on our website. We use links throughout our site to provide you with the opportunity to contact us via e-mail to ask questions, request information and materials, register or sign up for guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies information about a visit to our site. We may monitor statistics such as how many people visit our site, the user’s IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.
Our uses of “cookies” are limited to temporary cookies. There are two instances in which we use temporary cookies. If you are accessing our services through one of our online applications our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our business partners, our Web server may also send your browser a temporary cookie that reflects an “origination code” for that business partner. We use this information for statistical and marketing purposes.
Bulletin Boards, Chat Rooms and Forums
If you use a forum, bulletin board, chat room or other chat tool on this website, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. Quantum Secure is not responsible for the personally identifiable information you choose to submit in these forums. You are also responsible for using these forums in a manner consistent with the Rules of Engagement or other terms and conditions set forth on the relevant forum site.
How We Use and With Whom We Share the Personal Information We Gather
We assure you that the personal information we gather from you is used by us only as explained below.
- Sending you responses and updates
We generally respond to any e-mail questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and website, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Occasionally these updates or other important information may be sent out by third parties on our behalf. Please be assured that any third party who contacts you in this capacity has executed a confidentiality agreement with us that contains a provision ensuring the privacy and security of any transferred information and limits the third party’s use of the shared information to sending updates or providing services on our behalf. Our subsidiary companies may also send you information about their services and products. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by a Quantum Secure business partner, we may also send the information you have supplied to the Quantum Secure business partners that offer such products or services. Please be assured that these Quantum Secure business partners have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information about products or services about which you asked.
- Facilitating the support, renewal, and purchase of our products and services
We may use the information you submit to contact you to discuss the support, renewal, and purchase of our products and services. We may provide our subsidiary companies with your information so that they may send you information about their services and products. We may also provide the information you have submitted to us to a Quantum Secure business partner or independent reseller (either within or outside the United States) so that the business partner or independent reseller can contact you and facilitate the support, renewal and purchase of Quantum Secure products and services. You may receive a communication directly from one of our business partners or independent resellers. Please be assured that any business partner or independent reseller who contacts you for one of these purposes has agreed to use the information we supply only in accordance with a confidentiality agreement. To find out the names and locations of the business partners, and/or independent resellers to whom we have provided your information, please contact us at the address given at the end of this Privacy Statement.
- Disclosure by Law and Protection of Quantum Secure and Others
If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses). We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, Quantum Secure may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply Quantum Secure’s agreements.
- Business Transitions
Circumstances may arise where, whether for strategic or other business reasons, Quantum Secure decides to sell, buy, merge or otherwise reorganize businesses or business units in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Quantum Secure’s practice to seek appropriate protection for information in these types of transactions.
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this website, and improving our customer service and product offerings.
Email Marketing Best Practices
From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. In doing so, we follow the best practices as set for by the Direct Marketing Association, the largest trade association for businesses interested in direct, database, and interactive global marketing.
These best practices state the following:
Marketers may send commercial solicitations online under the following circumstances:
- The solicitations are sent to the marketers’ own customers, or
- Individuals have given their “affirmative consent” to the marketer to receive solicitations online, or
- Individuals did not opt out after the marketer has given notice of the opportunity to opt out from solicitations online, or
- The marketer has received assurance from the third party list provider that the individuals whose e-mail addresses appear on that list
- Have already provided affirmative consent to receive solicitations online, or
- Have already received notice of the opportunity to have their e-mail addresses removed and have not opted out.
In each solicitation sent online, marketers should furnish individuals with a link or notice they can use to:
- Request that the marketer not send them future solicitations online, and
- Request that the marketer not rent, sell, or exchange their e-mail addresses for online solicitation purposes.
The above requests should be honored in a timely manner.
To read more, please view their recently released guidelines on Commercial Solicitations Online.
Your Ability to Opt-Out of Further Notifications
If you would like to opt-out of being notified regarding new products, announcements, upgrades and updates, please use the links provided in the email notification you received or contact us at firstname.lastname@example.org.
Our Security Procedures
We consider the protection of all personal information we receive from our website visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information.
The Use of Google AdWords
Quantum Secure uses Adwords and AdWords Remarketing as a marketing and behavioral targeting service which is provided by Google. It connects the activity of www.example.com with the Adwords advertising network and the Double click Cookie. You can opt out of the cookie tracking here.
Changes to this Privacy Statement
If a material change is made to this Privacy Statement and/or the way we use our customers’ personally identifiable information, we will post prominent notice of the nature of such change on the first page of this Privacy Statement and also on our home page.
Our mailing address is:
100 Century Center Court
San Jose, CA 95112